Privacy Policy

Introduction

Welcome to Sabit ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your information when you use our AI voice agent service.

This Privacy Policy explains our practices regarding the collection and use of your data through our website and application at trysabit.com and app.trysabit.com.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name (if provided)
• Authentication data managed through our provider, Clerk

Call Information

When you use our service to make calls, we collect:

• Phone numbers you provide for the AI to call
• Instructions and order details you provide
• Real-time call transcripts for display during calls
• Call metadata (duration, timestamp, status)

Usage Information

We automatically collect:

• Monthly call usage counts for subscription management
• Service interaction logs for debugging and improvement

How We Use Your Information

We use your information to:

• Provide and operate the AI voice calling service
• Process and complete phone calls on your behalf
• Track subscription usage and enforce plan limits
• Improve our AI voice agent's capabilities
• Communicate with you about your account and service updates
• Detect and prevent fraud or abuse

Data Retention & Storage

Call Recordings: We do not store call recordings. Call audio is processed in real-time and is not retained after the call ends.

Transcripts: Call transcripts are displayed in real-time during calls and may be temporarily cached for the duration of your session.

Account Data: Your account information is retained as long as your account is active. Usage data is retained for billing and analytics purposes.

Third-Party Services

We use the following third-party services to operate Sabit:

• Clerk: Authentication and user management
• Twilio: Phone call infrastructure
• OpenAI: AI voice synthesis and conversation handling
• Stripe: Payment processing (via Clerk)
• Convex: Database services for usage tracking

Each of these services has their own privacy policies governing their handling of your data.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit (TLS/SSL), secure authentication tokens, and access controls. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Object to or restrict processing of your data
• Cancel your subscription at any time

To exercise these rights, please contact us at admin@webnyl.com.

Children's Privacy

Sabit is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.